Frequently Asked Questions
Everything you need to know about our artisanal stationery and gifts.
What is the standard shipping time for orders?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery times vary by destination.
Can I return an item if I change my mind?
Yes, we accept returns on unused and unopened items within 30 days of purchase. Please note that custom or personalized stationery orders are final sale.
Are your paper products eco-friendly?
Sustainability is important to us. The majority of our collections are printed on FSC-certified recycled paper using soy-based inks.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer bulk discounts for event invitations?
We do offer tiered pricing for large orders of 50 units or more. Please contact our support team for a custom quote on your bulk project.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery's progress.