Returns & Exchanges
At Painted Paper, we want you to be completely satisfied with your purchase of our unique stationery and art supplies. If you are not happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all products are unused and in their original condition to qualify for a refund.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt; your refund will be processed once we inspect the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing